Client Stories

At Trust, we strive to deliver the best customer service and support for our customers. We encourage our customers to supply us with feedback as this is a key aspect of our continuous improvement process.

Client Stories

E.ON Control Solutions

Design, Deploy & Managed Smart Networks

We worked with E-On Control Solutions to successfully design and implement a robust and secure Network to manage their Building Management Systems (BMS) solution for a large financial institution and their trading floors in Canary Wharf.

HMV

Hybrid Cloud Solution

We provisioned and delivered HMV with a new hosted Trust Cloud IaaS platform, a dedicated compute hardware platform deployed on the latest hardware architecture, hosted within an industry-leading data centre designed for high availability.

E.ON Control Solutions

Working in partnership

We have partnered with E-On Control Solutions to deliver turnkey network infrastructure solutions supporting Building Management Systems (BMS).

Midcounties Co-operative

Stock Management

We have supported The Midcounties Co-operative’s store optimisation strategy with the deployment and management of our Mobile Stock Management Solution.

Co-operative Childcare

cloud-managed WiFi network

We provide a cloud-managed WiFi network which enables The Co-operative Childcare nurseries to connect their tablets to the internet. The tablets are configured and managed on our Trust Cloud and a Mobile Device Management (MDM) platform which locks the devices down and ensures that the data collected on the children is safe and secure.

ARK

Consultancy, Enterprise Networks & Managed Service

Our role is to provide Ark with IT architecture services and technology to design, build, deploy and manage their infrastructure along with managing their IT services.

Learnd

An operational Video Wall for the Remote Operations Centre (ROC)

Deployed a Video Wall utlising best in breed screens with the VuWall software platform to simply manage real-time visualisation and management of essential customer-focused metrics in their new Remote Operations Centre (ROC).

Holland & Barrett

Interactive digital experience

We deployed an interactive digital experience to enhance customer engagement at Holland & Barrett with the Lift 2 Inspire digital signage solution. This interactive experience allows customers to pick up products and instantly see dynamic, informative content, creating a more immersive shopping journey.

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Service Feedback & CSAT Scores

Our Customer Service Desk offers 24 hour, 7 days a week, 365 days a year technical service.

Our investment in training and development provides a team of technical professionals ready to assist you. We put the customer front and centre and have our own on-site and in-field team of professionals that can service your business with your very own IT Helpdesk.

Customer Centric

At Trust, we strive to deliver the best customer service and support for our customers. We encourage our customers to supply us with feedback as this is a key aspect of our continuous improvement process.

9 out of 10

customers would be likely to recommend us.

100%

of respondents feel they have a reliable contact at Trust.

9 out of 10

of our customers believe we are good value for money

When our customers were asked how satisfied they are with the service of our teams

100%

said satisfied to very satisfied.

In their own words

“Trust Systems is a partner who has supported our extensive development and growth plans.”
ARK Data Centres
“‘When we began to work with Trust, we soon realised the value of their expertise and how in tune they are with the technology market.”
E.On Control Solutions
“The project was delivered smoothly right from supporting the design process, right through the installation and training to the handover. For me that is all I need to say to highlight how satisfied we are as a Trust customer.”
learnd