Hospitality & Leisure

Transform the experience you deliver to your guests. Whether you’re a Quick Service Restaurant (QSR), Hotel, Restaurant or Venue our solutions can transform the experience you deliver.

Make a lasting first impression and create interactive and personalised experiences that keep your clientele informed and entertained.

From intimate fan events to stadium shows, create captivating performances, drive guest engagement, increase purchases and create exciting experiences.

Let’s look at the key building blocks to ensure you deliver the ultimate guest experience.

We support your digital transformation journey by creating exciting possibilities:

deliver better guest experiences
gain a competitive advantage
drive increased sales
create brand loyalty
reduce operational costs

Do you want to simplify, automate and secure your network? Our Enterprise Network solutions are here to help you with that.

In order to fully benefit from digital technologies, it is important to have a strong foundation with a managed cloud-first network that can handle increased usage demands, new applications, and improved coverage. By using a next-generation network, you can offer modern features like wireless self-checkout/pick up and improved WiFi access, providing your guests with a better experience.

Find out more about Trust Networks

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A reliable WiFi network is particularly important as more operational technology relies on WiFi, and real-time sensitive bandwidth-hungry applications are in demand, guests expect to connect to WiFi, highlighting the need for businesses to ensure the WiFi network can deliver to expectations.

It is crucial that your WiFi is suitable for managing the growth of your business by providing flexibility and agility, avoiding the constant need to re-cable venues, and offering the ability to manage, control and change network policies through cloud-controlled platforms. You should also have the agility to respond to ever-changing market needs.

Providing an immersive guest experience, innovative venue concepts and initiatives, click and collect, and enabling regional and head office teams to hybrid work, while implementing a strategy for smart buildings across your estate, can be achieved by delivering a next-generation network. With guest Guest WiFi, you can have an integrated guest journey where you can connect, engage, analyse and expand.

As a Cisco Premier Partner, we have the expertise to consult, design, deploy and manage your next-generation intelligent network. We are also a Cisco Security Specialist Partner so your business is in safe hands.

A cloud-first network supports your drive for the future outlet/venue. A cloud network infrastructure, the backbone of your entire enterprise, delivers efficiency, automation, security, and intelligence at scale. You can easily scale from one outlet to thousands with global visibility and minimize onsite infrastructure requirements.

To provide an unforgettable guest experience, it all relies on a reliable, robust, scalable, and flexible network, from WiFi to support broader coverage to cover click and collect to Guest WiFI.

You can keep an eye on everything from a single dashboard, quickly identify key surveillance events and mitigate product loss with IoT and cameras, and keep tabs on company-owned devices with powerful endpoint management and Bluetooth tracking.

Sensitive data can be kept secure and streamline your Level 1 PCI audit through third-party auditing and penetration testing, plus user-scheduled, over-the-air firmware updates. These measures ensure that sensitive guest and financial data stays private.

Smart Venue

A smart venue leverages WiFi, smart cameras, sensors, and other Internet of Things (IoT) devices to enhance the experience for guests and in-venue teams, while also improving operational efficiencies and profits. Once implemented, this technology can provide valuable insights to make your venues more intelligent.

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Smart cameras

Smart cameras are an easy-to-install solution that provide reliable security and valuable business insights for businesses of any size. With a Smart Camera solution, you can benefit from features such as Motion Heatmaps to quickly assess foot traffic in venue, Privacy to ensure anonymity while still providing intelligence, and Object Detection to learn which areas of your venues are attracting the most attention.

IoT sensors

IoT sensors are another vital tool to protect your business-critical assets. By delivering real-time visibility of your environment, these sensors can help prevent loss, downtime, and damage. They can provide valuable data such as Temperature and Leakage information, Inventory Location, and Operational Data.

Connect, Engage and Expand with Enhanced Guest Experience

Looking for a WiFi solution that exceeds your guests’ expectations? We can help with that. In today’s digital age, guests expect WiFi that performs well and enhances their experience. Our dynamic signage solution can help you make a lasting first impression in the hotel and venue industry, while providing interactive and personalized experiences that keep your guests informed and entertained. For the hospitality and restaurant industry, our solution can attract and delight more guests, as every interaction counts.

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With our Guest WiFi and analytics, you can connect, engage, and gain insights into your guests. Offering relevant and timely promotions and communications can enhance brand loyalty.

With the vast amount of data available from guests, it is essential to turn this data into intelligence. Using this intelligence, you can better connect with your guests and ultimately deliver an extraordinary experience that increases sales, enhances efficiencies, and elevates your brand.

Delight your guests in your venues by providing seamless and secure WiFi access to them, with or without a mobile app, and delivering great venue app experiences by unlocking exclusive offers, loyalty perks, and hassle-free payment capabilities. By getting to know who your guests are and how they behave in your venues, you can craft truly personalized experiences and increase loyalty and basket sizes by promoting new products and services during the WiFi onboarding. You can also send timely messages to guests when they enter or leave your venues, or even when they are in proximity to competitors’ venues.

We can provide the right Guest WiFi solution for you and your guests, regardless of your existing technology and infrastructure. We understand the challenges of acquiring new guests, understanding their offline behaviors, identifying the ideal audience, sending the right message at the right time, and growing guest lifetime value. Guest WiFi not only delivers a service to your guests, but it also enables you to connect, engage, and gather intelligence to support the guest experience.

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Enhance the guest experience by utilising digital signage to increase engagement and provide entertainment.

As we move towards a digital age, it becomes increasingly important to seamlessly integrate the physical and digital environment. Our managed Digital Signage solution offers a great opportunity to enhance guest experience, engagement and entertainment.

Find out more about Digital Signage

With Digital Signage, you can go beyond the conventional viewing experience by delivering realistic and engaging content that captures your audience’s attention. Our solution empowers you to showcase real-time dynamic content with just a push of a button, enabling you to command your guests’ attention, target them precisely, and reinforce your brand.

Digital displays are a powerful tool that brings creative ideas to life, enabling businesses to deliver refreshing content that effectively engages, informs and entertains. Whether it’s a standalone screen, video wall, outdoor, window, interactive or a combined display deployment, our solution offers a truly digital experience.

Our Digital Signage solution is more than just a screen, as we bring together the best-in-class screens, aesthetically pleasing housings, dynamic content management, connectivity, deployment, and an in-life management solution. We plan a rollout schedule that ensures smart and timely deployments, enabling you to push real-time content out with a click of a button. You can schedule content to one venue or by region and have it displayed live in no time.

Moreover, our Digital Signage solution supports sustainability goals, as we take into account every aspect of the manufacturing process and deployment. By reducing print, paper usage, wastage, and transportation of delivery of print, we help businesses contribute to a greener planet.

Protecting Your Business

In today’s world, it’s crucial to ensure that your systems and business data are secure. Security is an integral part of everything we do. The ever-changing landscape of IT can make it challenging for compliance officers and IT departments to navigate. Our managed security services cover all aspects of security, including preventative measures, reactive responses, and ensuring business continuity and recovery. We focus on not only preventing attacks but also providing protection in the case of an attack. Our services aim to keep your business safe and secure at all times.

Find out more about Trust Security

Driving a Hybrid Multi-Cloud Strategy

We can support your Cloud-First strategy with our cloud-based solutions. We also offer an Infrastructure as a Service platform that can help you move towards a hybrid multi-cloud environment. Our platform is cost-effective, sustainable, and flexible, allowing you to choose the best cloud strategy for your business.

Find out more about Trust Cloud

We provide affordable, secure, and resilient hosting for your servers, hardware, applications, or a combination of all. We prioritize data security and offer 24/7 security, parameter fencing, and swipe card entry. Our on-site engineers can handle management and remote troubleshooting.

Cloud computing can transform your business by providing greater flexibility and cost-effective solutions. You can choose between private, public, or hybrid cloud environments, according to your requirements.

As more businesses move towards a hybrid cloud environment, our infrastructure can help you deploy the right workload into the right environment. Our expert team can help you identify the best solution for your needs, whether it’s virtual machines, cloud instances or containers.

We have technical expertise across all areas of cloud computing and can help you define your IT strategy for shared cloud, dedicated cloud, and even hyperscaler environments.