We are a Managed Service provider offering you the perfect managed service level that fits your needs. Our flexible offering can include:
- A packaged solution with a choice of components
- Operational updates to software
- Scheduled servicing by local team
- Flexible term lengths
- Comprehensive maintenance including hardware, software, repair, replacement
Each level provides exceptional value and tailored support to ensure your satisfaction. Whether you’re looking for a basic package or more comprehensive features, we’ve got you covered.
Choose the managed service level that suits you best and enjoy the peace of mind that comes with knowing you’re in good hands.
Core
- Normal business hours
- Remote Support
- Pro-active Monitoring
- Service Management
- Vendor / RTB Management
- Patching / Platform Management
Enhanced
As Core, but with the addition of:
- 24×7 Remote Support
- Field Engineering
- Problem Management
- Service Specific Components (Engagement / Content / Capacity)
Coupled with our managed service offering we also deliver:
Cloud Transformation
Trust Cloud is designed to combine the simplicity and agility of public Cloud services with the performance and security of private Cloud environments. Whether you prefer to use on-premises or hybrid solutions, Trust Cloud enables you to maintain business continuity through centralised management.
Customer Service Desk
Our Customer Service Desk delivers a state of the art Network Operational Centre and IT Service desk.
We have our own on-site team of professionals creating a Customer Service Desk providing a Network Operational Centre and IT Service desk. Our team of professionals are focused on ensuring all issues are dealt with as fast as possible to ensure minimal disruption to our customers. With various levels of managed services we provide customers with a SPOC for everyday user queries all the way through to proactive monitoring and support 24 hours a day, 7 days a week, 365 days a year.
Professional Services
Our team of experts enables us to provide a catalogue of services including, advisory services, infrastructure and solution design to delivery and project management. Our goal is to organise and manage resources in such a way that the project delivers to your business needs within a defined scope, quality, time and cost.
Our expertise ranges from advisory to Architecture design to project management to digital transformation consultancy.
We understand that your business needs access to technology experts at particular points in time. From working with our customers, we have created a flexible model, where we can provide consultancy in partnership with your IT and strategy teams.
- Expertise at your fingertips
- Networking Architecture
- Digital Transformation
- WiFi design and deployment
Our goal is to organise and manage resources in such a way that the project is completed within defined scope, quality, time and cost constraints.
Digital Transformation
We help businesses adopt technology to improve functions, drive value to customers, and stand out from the crowd.
Our team understands that digital transformation involves leveraging technology to improve business functions, ultimately driving value to customers. We support businesses in adopting technology that challenges the status quo, enables innovation, improves operational efficiency, and drives cost savings. These initiatives ultimately make your business stand out from the crowd.
Implementation Migration Services
Our Implementation Migration Services supports your solution goals. Using the Trust Transform process we cover Discovery, Migration Planning, Proof of Concept, Deployment to In-Life Management.
Field Team
Our experienced field team are responsible for managing all onsite installations, maintenance, repairs and testing across the length and breadth of the UK and Ireland.
On-Site Support Team
Our on-site team offers various services, from consultancy to day-to-day network and IT support.
Our on-site team provide an array of services from high level consultancy to leading the overall network function, providing operational resources to responsibility for day-to-day network and IT services support.