Retail

Enabling the truly connected store.
Consumers want stores to offer them an opportunity to interact, touch, feel and experience products. How can you improve your in-store shopping experience?

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We support retailers’ digital transformation journey by:

  • creating exciting possibilities
  • deliver better customer experiences
  • gain a competitive advantage
  • drive increased sales
  • create brand loyalty
  • reduce operational costs

Let’s look at the key building blocks to ensure you have the ultimate connected store. 

We can help you digitally transform your stores.

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Improve customer experience, engagement and entertainment with Digital Signage

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In a time where there is a need to seamlessly blend the physical and digital environment our managed Digital Signage solution provides an enormous opportunity to improve customer experience, engagement and entertainment.

In a time where there is a need to seamlessly blend the physical and digital environment. Digital Signage transcends the conventional viewing experience through realistic and compelling content which captures your audience’s attention. With our managed Digital Signage solution provides you with an opportunity to improve customer experience, engagement and entertainment with real-time dynamic with content with the push of a button:

  • Command your customers’ attention
  • Precisely target your customers
  • Reinforce your brand
Find out more about Digital Signage

Digital displays bring creative ideas to life, and enables businesses to deliver refreshing content that engages, informs and entertains. Whether it is a standalone screen, video wall, outdoor, window, interactive or a combined display deployment the solution drives a truly digital experience.

A successful Digital Signage solution encapsulates more than a screen. We bring together the best-in-class screens, aesthetically pleasing housing, dynamic content management, connectivity, deployment, and an in-life management solution. We plan a rollout schedule to ensure smart and timely deployments. Our solution is centrally managed which allows you to push real-time content out with a click of a button. Schedule content to one store or by region and have it displayed live in no time.

Our Digital Signage solution supports sustainability goals, as the solution from the manufacturing process to the considerations of deployment. Plus with the reduction in print, paper usage, wastage, and transportation of delivery of print.

52%

recall rate with customers, higher than many other media types.

700%

increase in sales revenue for a product after featuring the deal on a display screen at the front of the shop.*

8 out of 10

customers say they entered a store because an animated sign caught their eye.*

59%

of people who come in contact with Dynamic Signage in multiple locations later want to learn more about the advertised topic.*

*Sourced from Samsung

Looking to simplify, automate and secure your network experience? Our Enterprise Network solutions are here to help

To unlock the potential of digital technologies you need a strong foundation with a managed cloud-first network. Building a network that can cope with the digital demands on usage, requirements to add new applications, increased need for bandwidth required by newer applications and increase need for coverage.

By unleashing the power of a next-generation network you underpin store innovations from wireless self-checkout to advanced stock replenishment, ultimately giving your customers a better experience.

Find out more about Trust Networks

Underpinning your business with the right network:

  • Enhanced availability
  • Reduced costs with managed services
  • Simplification and automation of your network

The importance of effective WiFi has become even higher with the growth of in-store operational technology reliant on WiFi, the demand for real-time sensitive bandwidth-hungry applications, the expectation of customers to connect to WiFi highlights the need for businesses to ensure the WiFi network can deliver to the expectation of an innovative, modern connected store.

Whilst considering the here and now it is critical that your WiFi is suitable to manage the growth of your business providing flexibility and agility to avoid the constant need to re-cable stores, offering the ability to manage, control and change network policies through cloud-controlled platforms, as well as having the agility to be able to respond to the ever-changing market needs.

Delivering next-generation networking to create the bedrock to support the connected store, innovative store concepts and initiatives such as shop and go, click and collect to ensuring your regional and head office teams have the ability to hybrid working and implement a strategy for smart buildings across your estate. Coupled with customer Guest WiFi you can have an integrated buyer’s journey where you connect, engage, analyse and expand.

As a Cisco Premier Partner we have the proven expertise to consult, design, deploy and manage your next-generation intelligent network. We are a Cisco Security Specialist Partner so your business is in safe hands. We are a Cisco Security Specialist Partner so your business is in safe hands

Having a cloud-first network supports your drive for the future store. A cloud network infrastructure, the backbone of your entire enterprise delivers efficiency, automation, security, and intelligence at scale. 

Easily scale from one store to thousands with global visibility  

Minimised onsite infrastructure requirements (no controllers, NVRs, or other pesky ‘boxes’) and configuration templates to ensure you can scale for big and small.

Provide an unforgettable in-store experience  

From WiFi to enable your in-store devices and support broader coverage to cover click and collect to Guest WiFi – it all relies on a reliable, robust, scalable, flexible network.

Keep an eye on everything from a single dashboard  

Quickly identify key surveillance events and mitigate product loss with IoT and cameras. Keep tabs on company-owned devices with powerful endpoint management and bluetooth tracking.

Keep sensitive data secure and streamline your Level 1 PCI audit  

Third party auditing and penetration testing, plus user-scheduled, over-the-air firmware updates ensure sensitive customer and financial data stays private.

Smart Stores

A smart store uses WiFi, smart cameras, sensors, and other Internet of Things (IoT) to ultimately improve the experience for customers and the in-store teams whilst also improving operational efficiencies and your bottom line. Once in place, you are able to enhance to gather vital insights to make your stores smarter.

Providing Intelligent Insights and Automation with Smart Cameras. Incredibly simple to deploy, configure, and manage, Cameras provide reliable security and valuable business insights to organisations of any scale.

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With a Smart Camera solution, you will benefit from:

  • Motion Heatmaps – Quickly assess foot traffic in store
  • Privacy – All MV analytics functionalities are anonymised to ensure privacy while still providing intelligence
  • Object Detection – Learn which areas of your stores are attracting the most attention

With IoT sensors, you can protect your business

By delivering a simple solution to provide real-time visibility of your business-critical environment prevents loss, downtime, and damage.

Physical examples:

  • Temperature Data
  • Leakage Data
  • Inventory Location
  • Operational Data

Connect, Engage and Expand with Enhanced Customer Experience

With Guest WiFi and Analytics, you can connect, engage and gather insights into your customers. You’ll be able to offer your customers relevant and timely promotions, and communications to enhance their brand loyalty.

With a mass of data available from customers, there is a real need to turn this data into intelligence.

From this intelligence you can better connect with your customers, ultimately delivering an extraordinary experience.

  • Increasing sales
  • Enhance efficiencies
  • Elevate your brand
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Delight customers in your stores

  • Provide seamless and secure WiFi access to customers – with and without mobile app – so that they go online with ease
  • Deliver great in-store app experiences by unlocking exclusive offers, loyalty perks and hassle-free payment capabilities
  • Get to know who your customers are and how they behave in your stores to craft truly personalized experiences
  • Increase loyalty and basket sizes by promoting new products and services during the WiFi onboarding
  • Send timely messages when customers enter or leave your stores, or even when they are in proximity to competitors’ stores

We can deliver the right Guest WiFi solution for you and your customers, regardless of your existing technology and infrastructure. We understand the challenges of acquiring new customers, understanding their offline behaviors, identifying the ideal audience, sending the right message at the right time and growing customer lifetime value. Guest WiFi not only delivers a service to your customers it enables you to connect, engage and gather intelligence to support the customer experience.

Securing your business

The need to ensure your systems and business data is secure, security is embedded in all that we do. The ever-changing landscape can create a minefield for retail IT departments and compliance officers. Our managed security services cover everything from preventative, reactive and ensuring business continuity and recovery. With security we need to ensure you have protection in the case of an attract as well as preventing it from happening.

Protect your brand and your customers

Identify network threats early and keep them at bay with retrospective security alerts and powerful content filtering. Never damage your brand by becoming a victim of cyber attacks.

Find out how to secure your business

Driving a Hybrid Multi-Cloud Strategy

Supporting retailers in their Cloud-First strategy our solutions are delivered in the Cloud, but we also can support your journey to a hybrid multi cloud strategy with our infrastructure as a Service platform. The platform is cost effective, delivers to sustainability goals, and provides a flexible cloud strategy.

Supporting retailers in their Cloud-First strategy our solutions are delivered in the Cloud, but we also can support your journey to a hybrid multi cloud strategy with our infrastructure as a Service platform. The platform is cost effective, delivers to sustainability goals, and provides a flexible cloud strategy.

Find out more about Trust Cloud
An image of a city skyline with a lot of technology connected to it.

We offer affordable, secure, resilient hosting of your servers, other hardware, applications or a combination of all.

• Peace of mind that data is secure
• No expense needed to build or maintain your own infrastructure
• 24/7 security, parameter fencing and swipe card entry
• On-site engineers for management and remote hands troubleshooting

Find out more about how our Cloud Strategy

Cloud transforms your business. With greater flexibility, the options of private, public or hybrid enables your business to choose the optimal solution for costs and performance.

As many businesses move towards a hybrid cloud environment, our infrastructure enables you to deploy the right workload into the right environment, according to your own individual business requirements.

So, whether your journey into the cloud is putting your workload and applications into virtual machines, cloud instances or containers, our expert team will identify the solution that suits your needs. We have technical capability and expertise across all areas of cloud and can help you define your IT strategy for shared cloud, dedicated cloud, and even hyperscaler environments.